Four in every 10 organizations see their cloud budgets spill over. Governance structures and financial modeling can play a role in prevention
Roberto Torres
writes in
CIODIVE,
"For the past five years, Sykes Enterprises has been on a push to migrate workloads onto the cloud. The objective was scale, especially for internally developed systems.
One of the first solutions it migrated was the oneTEAM platform, a proprietary workforce management system which supported a work-from-home business unit of about 5,000 customer service agents. Then the pandemic hit, and the platform stretched to 40,000 agents as everyone went home..."
Read More ...
Print
Email
Strategies CIOs Can Leverage To Avoid Cloud Cost Overrun
(this article)