IT News and Events
Jan 13th, 2020 — Jan 19th, 2020 Generate the Custom HTML Email for this Issue
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Volume 262, Issue 3 << Previous Issue | Next Issue >>
IT News - CxO
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Top 9 Challenges IT Leaders Will Face In 2020
From skills shortages to privacy concerns, tech execs will need to overcome a number of hurdles along their digital journeys this year
"This year will assuredly see tech leaders laser-focused once again on digital initiatives, but the processes they have in place for doing so won't be a slam dunk for success," notes Paul Heltzel in CIO. "Worse, recent research suggests that mistakes born of digital transformation are a top cause of concern for businesses.

A Gartner report on emerging risks shows that while companies continue to prioritize and fund digital initiatives, two-thirds not only fail to deliver on their promises but also reveal 'enterprise weaknesses, causing organizations to see a gap between expectations and results'..."

CIO, January 6th, 2020
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5 Cloud Trends For 2020
This year will offer more battles in the cloud wars and more vendors listening to understand the realities of where businesses actually are in cloud adoption
"The fate of the cloud is pretty much decided," opines Naomi Eide in CIODive, "It's not going anywhere and companies can rely on cloud providers to host workloads long-term.

The technology is becoming more specialized as vendors turn attention to tailored solutions across verticals. The cloud needs of the financial services industry crowded with regulatory oversight are more rigid than the needs of construction or retail..."

CIODive, January 7th, 2020
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25 Business Technology Trends For 2020
As tech leaders plan for 2020 and beyond, keep a close eye on interoperability and making technology purchasing decisions that can remain flexible in the long-term
"The New Year arrived with turmoil and uncertainty. The U.S. government put companies on high alert about potential retaliation from geopolitical tension with Iran in the form of cyber aggression.

It's a textbook example of a "turn" Gartner admonished companies to look out for in the year ahead.

2020 is an inflection point, separating companies that have made technology investments and portfolio enhancements from those that have lagged, delaying modernization in the name of budget constraints, talent woes, outside threats, shadow IT ... the list goes on..."

CIO Dive, January 9th, 2020
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Disney+ Is Proof Of The Power Of Digital Transformation
Digital transformation is a much discussed buzzword that is often misunderstood
"Long gone are the days where a digital transformation meant having a way to purchase online or having social media presence build into your brand image," writes Brian Johnson in Business 2 Community.

"These days, a digital transformation means a variety of things. Every business operation within your brand must be digitized. Customer service may be aided with the addition of an AI bot in your app or website, billing may be digitized and automated, your marketing and communications are personalized through data. The options are endless..."

Business 2 Community, January 6th, 2020
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8 Tips For Reducing Technical Debt (Without Killing Operations)
Cutting corners is all well and good until a development project hurtles into a reliability and financial black hole. Here's how to avoid the perils of technical debt.
John Edwards writes in CIO, "Completing an IT software project quickly without incurring some level of technical debt is challenging. When a project is developed and deployed in a rush, quality often suffers and the venture must inevitably be revisited to repair compatibility problems, security gaps, performance issues and various other budget-draining headaches..."
CIO, January 8th, 2020
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IT News - CRM
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A Simple Way To Set Your 2020 CRM Enhancement Priorities
If I attempted to implement every sales enablement solution that promised me an ROI, our company would be out of business in a month!
"While attending the most recent Dreamforce, surrounded by 170,000-plus fellow participants, I ran into a former colleague who is currently running sales enablement within a Fortune 100 manufacturing firm," writes Jim Dickie in Destination CRM.

"Like me, he attended the Salesforce SalesCloud, Einstein, and Analytics keynotes and was trying to digest all of the new announcements. Plus, he had also carved out time to attend several other sessions sponsored by sales enablement solution providers and shared with me more enhancements taking place in the CRM space..."

Destination CRM, January 10th, 2020
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What Lies Ahead For CRM?
For the past few years, CRM analysts, consultants, system integrators, and vendors have been touting artificial intelligence and related technologies for their potential to reshape how marketers, sellers, and customer service personnel do their jobs
"Every year we hear countless predictions that this will be the year that AI takes over. Well, it looks like that notion is finally gaining steam and might happen in 2020, as reflected in the thoughts of industry insiders this year. Read on for more of what your peers are thinking.

AI-FUELED CONVERSIONS

'In the past, marketers have been focused on vanity metrics like clicks, but what they want now is to drive conversions. The power of artificial intelligence- and machine learning-assisted customer intelligence will play a much larger role for marketers and deliver on actual conversions' - JAMES MCDERMOTT, CEO OF LYTICS ..."

Destination CRM, January 10th, 2020
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IT News - Security
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Top 10 Cybersecurity Predictions: 2020 Edition
When it comes to cybersecurity predictions, in many ways, 2020 is a continuation of the present. Emerging trends include nation-state activity, IoT infrastructure attacks and more
"When I look into my crystal ball at cybersecurity predictions for 2020, I see good news and bad, writes Johna Till Johnson in SearchSecurity.

"First, the bad news: Existing threats will worsen, and entirely new threats will arise. The good news? Job security for cybersecurity professionals will remain for the foreseeable future. Despite the evolution in AI, machine learning and automation technology, humans will continue to be the front line of defense for enterprise cybersecurity. The tools will help, but they cannot replace human intuition and insight..."

SearchSecurity, January 9th, 2020
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IT News - MFA
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The Future Of Authentication
Authentication will see a surge of evolution this year
"The future of authentication does not include more complex passwords or passphrases or better multifactor authentication. Not at all," notes Tom Mowatt in ITProPortal.

"Authentication likely sees a surge of evolution in the background; such developments that are invisible to the user. These developments are likely to focus on continuous monitoring and frictionless interaction: identifying risk- and behaviour-based authentication..."

ITProPortal, January 10th, 2020
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IT News - Storage
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Major Storage Vendors Map Out 2020 Plans
Enhanced data management across clouds is a common theme for storage vendors heading into 2020. Vendors also plan to boost AI and predictive analytics to storage hardware
"The largest enterprise storage vendors face a common set of challenges and opportunities heading into 2020," writes Garry Kranz in SearchStorage.

"As global IT spending slows and storage gets faster and frequently handles data outside the core data center, primary storage vendors must turn to cloud, data management and newer flash technologies..."

SearchStorage, January 9th, 2020
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AWS Outposts Vs. Azure Stack Vs. HCI
See how AWS Outposts vs. Microsoft Azure Stack hybrid cloud offerings work and where they can and cannot take the place of traditional hyper-converged infrastructures
Brien Posey writes in SearchConvergedInfrastructure, "Giants Amazon and Microsoft offer cloud products and services that compete in areas usually reserved for the strengths that traditional hyper-converged infrastructure platforms bring to the enterprise IT table. These include hybrid cloud offerings AWS Outposts, which Amazon made generally available late last year, and Azure Stack from Microsoft..."
SearchConvergedInfrastructure, January 9th, 2020
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2020 Predictions From 50 Storage Vendors - Part One
Top 3: cloud, NVMe, Kubernetes
"A few days following the 2019 vendors' facts and review publication, we publish our classic annual vendors' predictions for 2020.

We collect 50 opinions and consolidate them to find some majors trends and directions for the storage industry:

  • Without any surprise, cloud arrives #1 in various flavors (multi, hybrid, on-premises, private and we choose to add the edge in that category)
  • New devices and connectivity around Flash, NVMe(-oF), SCM/PM, QLC
  • Kubernetes of course and containers
  • Analytics and AI
  • Object storage

Here is the first part of this report..."

Storage Newsletter, January 9th, 2020
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IT News - Technology
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The 10 Best New Smart Home Gadgets We Saw At CES 2020
The Insider Picks staff searched the show floor far and wide for the most exciting smart gadgets, from tech giants like Samsung and LG, up-and-coming startups, and every company in between
"We got our hands on dozens of products, including smart speakers, smart locks, smart bulbs, smart plugs, and even a smart toothbrush," notes Monica Chin in Business Insider. "Whether you're a smart home enthusiast or just starting out in the space, you're bound to find a product or two that you like.

Without further ado, here are the 10 best smart home devices of CES 2020. We'll update this article when these products become available for purchase..."

Business Insider, January 10th, 2020
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IT News - Bitcoin
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Is Bitcoin In 2020 Really Like The Early Internet?
It's a cliche at this point to compare bitcoin to the 'early days of the internet,' since they are both examples of emerging technologies
"But does the cliche actually hold true?" asks Leigh Cuen in coindesk.

"If we work with a vague definition of the World Wide Web going live in 1991, then within the first decade that ecosystem grew faster and had more demand for compliant use cases than bitcoin arguably has today, one decade in.

coindesk, January 11th, 2020
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IT News - Humor
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Throwback Thursday: Well, He Did Figure It Out By Himself
Dawn breaks
"At the small college where this pilot fish works, a big power failure puts the lights out for everyone in the whole area..."

'We didn't have a generator, so the data center and all our servers were dark,' says fish.

ComputerWorld, January 9th, 2020
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That's A Turn-On
And a turn-off, depending on where we are in the cycle
"This pilot fish pretty much singlehandedly keeps the technology infrastructure humming at this small firm located in a creaky old building, which apparently is still settling after nearly 100 years.

One recent day he gets a heads up that there's trouble with one of the two monitors in the training room, where a customer meeting is in progress. It keeps going black and then coming back on..."

Computerworld, January 8th, 2020
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Not A Vote Of Confidence
But there's always a bright side
"This pilot fish fresh out of college, Class of '80-something, gets a job in county government as a developer. At the end of each week, the computer operators pass around a large pile of accordion-fold, tractor-feed computer paper with the names of files created that week, and each one circles the files that can be deleted..."
ComputerWorld, January 10th, 2020
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IT News - Operations
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5 Ops Hacks For Sysadmins
Five tools to help you find the source of your users' IT problems when you don't know where to start
"As a sysadmin, every day I am faced with problems I need to solve quickly because there are users and managers who expect things to run smoothly," opines Stephen Bancroft in opensource.com.

"In a large environment like the one I manage, it's nearly impossible to know all of the systems and products from end to end, so I have to use creative techniques to find the source of the problems and (hopefully) come up with solutions..."

opensource.com, January 10th, 2020
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IT News - HR
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HR Can Save Digital Transformations By Focusing On The Employee Experience
Wipro's findings suggest that leadership changes aren't translating into the innovation and transformation payoffs that shareholders, employees and other stakeholders are seeking, writes Rajan Kohli, President of Wipro Digital
Rajan Kohli writes in HR Technologist, "Digital Transformation and customer experience have become synonymous, and rightly so. Focusing on your customers as their needs and desires change is both smart and inevitable. As organizational resources have been focused in this area, this has created a yawning gap between the customer experience that organizations offer and the experience their employees receive..."
HR Technologist, January 10th, 2020
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The 'Hows' And 'Whys' Of HR Digital Transformation
HR digital transformation involves a process of changing operational HR processes through automation and data-driven approach
"In the recent past, Human Resources (HR) was regarded as a support function feature that aimed for delivering employee services," opines Sunil Hans in HR Technologist. "But, with technological interventions and the rapid digital revolution, human resources have undergone a transformation..."
HR Technologist, January 10th, 2020
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IT News - Linux
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Thirteen Useful Tools For Working With Text On The Command Line
GNU/Linux distributions include a wealth of programs for handling text, most of which are provided by the GNU core utilities
"There's somewhat of a learning curve, but these utilities can prove very useful and efficient when used correctly,' writes Karl Wakim in Make Tech Easier.

"Here are thirteen powerful text manipulation tools every command-line user should know..."

Make Tech Easier, January 9th, 2020
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IT News - Cloud
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Predictions For Cloud Computing In 2020
Multi-cloud management, "boutique" clouds and AI/machine learning developments are on tap for the cloud sector during 2020
"Clouds seemed to envelop every component of the information technology (IT) ecosystem in the past year," writes James Kobielus in InformationWeek.

"The cloud computing industry matured considerably in 2019. Cloud-native computing has become the beating heart of enterprise IT and the early jockeying for position among public cloud providers has died down as AWS, Microsoft Azure, and Google Cloud Platform hold onto their considerable leads..."

InformationWeek, January 9th, 2020
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IT News - Wireless
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A Glossary Of 12 Terms And Phrases For Wi-Fi 6 Technology
This Wi-Fi 6 glossary delves into various features and capabilities the new generation of Wi-Fi technology offers, as well as what organizations can expect from Wi-Fi 6 devices
"Wi-Fi 6 technology touts enhanced efficiency, increased data transfer speeds and major effects on legacy, wired networks," reports Michaela Goss in SearchNetworking.

"In response to this new standard, organizations should prepare and evaluate their potential moves to Wi-Fi 6 networks.

While consumers may reap Wi-Fi 6 benefits sooner than organizations, it isn't too early for network teams to prepare for the new generation of Wi-Fi technology. With various new features and upgrades from its predecessors, Wi-Fi 6 technology aims to differentiate itself from older generations and benefit networks in more advanced and technologically innovative ways..."

SearchNetworking, January 7th, 2020
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IT News - Careers
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The 10 Most In-Demand Tech Jobs For 2020 - And How To Hire For Them
From data scientists to developers to engineers, the battle for the best IT talent wages. Here's what to look for (and what to offer) when hiring for the 10 most in-demand jobs for 2020
"As companies scramble to adapt to a tight IT job market, they're doing whatever they can to attract top tech talent," writes Sarah K. White in CIO.

"For some that means getting a head start in filling this year's most in-demand roles, which range from data-focused to security-related positions, according to Robert Half Technology's 2020 IT salary report. The survey also reveals the average salaries for each role based on experience..."

CIO, January 10th, 2020
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4 Tech Recruitment Trends To Watch In 2020
...and how they are impacting skills in demand
"Heading into a new decade, what are the standout trends in the technology space that is going to impact the skills in demand?

The answer lies in the computer

Day-to-day business decisions are becoming increasingly data-backed.

The contemporary approach to constructing design, services and products (and more recently people management frameworks) is to harness hard data that provides the insight to build plans and execute against them..."

CIO, January 9th, 2020
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IT News - Virtualization
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Containers: Pros, Cons And How To Mitigate Risk
According to the RightScale '2019 State of the Cloud' report, hybrid cloud strategies continue to grow
"While this comes as no surprise given its many benefits, hybrid cloud models do come with challenges," writes Larry Ludlow in Container Journal.

"Containers offer solutions to overcome concerns such as application portability confinements, but how do you know if containers are a good fit for your cloud environment? An examination of the pros and cons, as well as best practices for implementing containers, can help you decide whether to use them in your hybrid cloud environment..."

Container Journal, January 7th, 2020
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