IT News and Events
Nov 25th, 2019 — Dec 1st, 2019 Generate the Custom HTML Email for this Issue
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Volume 260, Issue 4 << Previous Issue | Next Issue >>
IT News - CxO
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CIO Role: Do You Have What It Takes To Be CIO? 7 Questions
So you want to become a Chief Information Officer? Ask these questions about your motives, qualifications, and hopes
"The CIO role may seem like the ultimate goal for corporate technology leaders - a feather in the cap for a worthy IT professional who's worked their way through increasingly senior roles," notes Stephanie Overby in The Enterprisers Project.

"But the CIO role is not for everyone - particularly not the top IT spot of 2020 and beyond. 'A CIO is much less involved in the actual day-to-day projects and functions more as a face of the technical function of an organization,' says Jim Halpin, associate unit manager of technology recruiting at LaSalle Network.

'Good CIOs are entrepreneurial, driven, savvy, and strategic thinkers. Someone could be an extremely adept technologist but may not have the soft skills required of the CIO role.'

The Enterprisers Project, November 18th, 2019
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Why Some CIOs Are CTOs, Too
KFC, Ocean Spray and Peloton are among the companies with CIOs who adopted the CTO title this year. Will the trend spread to other companies?
"Businesses often see CIOs as order-takers, tasked with keeping the lights on. CTOs, on the other hand, are dedicated to the customer experience and innovation," opines Samantha Ann Schwartz in CIODIVE.

"Spearheading technology, CIOs and CTOs are encouraged to collaborate, sometimes blurring the lines between roles. In some cases, the roles are so intertwined, companies will consolidate the executive position..."

CIODIVE, November 20th, 2019
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Watch Out: 7 Digital Disruptions For IT Leaders
Here are seven digital disruptions that you may not see coming
"Be like Apple, not Kodak," suggests Jessica Davis in InformationWeek.

"Years ago, Kodak was the first to offer digital film. But instead of pursuing the market that would disrupt one it already commanded, Kodak opted to invest in its traditional business by buying a chemical company for its conventional film business. Other companies went on to market digital film. Then came digital cameras and mobile devices with cameras in them. Kodak chose the wrong path..."

InformationWeek, November 18th, 2019
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IT News - CRM
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Which CRM Systems Are The Most Popular With Their Users?
CRM users are most dissatisfied with how their vendors overpromise and under deliver
  • Zoho CRM, Pipedrive CRM, and SugarCRM are the three most-trusted CRM systems by their customers.

  • Oracle CRM is the best at continually improving their CRM Suites as rated by their customers.

  • Zoho CRM, Pipedrive CRM, and Oracle CRM are the best at including product enhancements at no charge in each new product release.

  • CRM users are most dissatisfied with how their vendors overpromise and under deliver, with this category receiving the lowest aggregate score of 56% and finding 5 of 9 vendors at 51% or below. Only three CRM vendors scored above a 70% customer rating on this attribute.

Louis Columbus writes in Forbes, "These and many other fascinating insights are from SoftwareReview's latest customer rankings published today in their Emotional Footprint Report on Customer Relationship Management..."

Forbes, November 21st, 2019
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IT News - Security
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Do Your Infosec Habits Make You Vulnerable To Fraud?
A third of Americans have been a victim of information fraud or identity theft
"Despite notable data breaches in 2019, when asked if they update or change passwords/PINs after a company they do business with suffers a data breach, more than a quarter (28%) say only sometimes and nearly one in 10 (9%) say they don't update their passwords at all, according to a Shred-it survey..." - HelpNet Security
HelpNet Security, November 18th, 2019
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13 Security Pros Share Their Most Valuable Experiences
From serving as an artillery Marine to working a help desk, infosec practitioners pinpoint experiences that had the greatest influence on their careers
"There is no one-size-fits-all approach to building a security career, as evidenced by the diverse range of educational, professional, and personal experiences that its many practitioners have," notes Kelly Sheridan in InformationWeek.

"It's also impossible to predict which projects will teach you lessons you'll use later in a future security role. You could learn to better communicate with clients while working a help desk, or maybe you could gain the confidence to present your first security talk from a mentor at one of your first jobs..."

InformationWeek, November 18th, 2019
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Cyber Security Trends 2020 - How Unprepared Are We?
Spending on cybersecurity is on an explosive rise
Yash Mehta writes in Business 2 Community, "When new ransomware attacks occur every 14 seconds followed by infiltration attempts on large volumes of data putting millions of people at risk, cybersecurity ought to be discussed. As we usher into 2020, the scope of discussion has gone beyond the upcoming security products & services to new innovations in hacking. If you haven't woken up to combat such attacks, you could be the next target..."
Business 2 Community, November 21st, 2019
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IT News - MFA
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Why Multifactor Authentication Is Now A Hacker Target
SIM swaps, insecure web design, phishing, and channel-jacking are four ways attackers are circumventing MFA technology, according to the FBI
"The growing adoption of multifactor authentication (MFA) has resulted in a proportionate rise in cyberattacks that target MFA technologies," warns Tanner Johnson in Dark Reading.

"In a recent Private Industry Notification (PIN), the Federal Bureau of Investigation (FBI) recognized how recent cyberattack campaigns are focusing directly on circumventing MFA. The FBI outlined three specific and comprehensive tactics that hackers have been developing in order to bypass MFA..."

Dark Reading, November 20th, 2019
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Why You Need Both Two-Factor Authentication & Strong Passwords On Wordpress Sites
Two-factor authentication (2FA) is an important part of maintaining the security of a WordPress site
Robert Abela warns in Security Boulevard, "However, 2FA alone isn't enough to harden your WordPress site authentication. Strong passwords are also an important part, even when using two-factor authentication.

In this article we review 2FA, explain how hackers are bypassing it in some cases, and provide tips for using strong passwords on your WordPress website to compliment 2FA..."

Security Boulevard, November 20th, 2019
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IT News - Storage
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Decide Between SAN vs. Hyper-Converged For Your Virtual Storage
Shared storage provides admins with virtual storage benefits such as storage migration, high availability and redundancy. But the right storage option depends on cost and performance
"There is a large array of virtual storage options available to IT administrators, and choosing the right option comes down to functionality vs. costs," suggests Stuart Burns in SearchServerVirtualization.

"Many admins rely on shared storage, a key component of most production-grade virtual environments.

Shared storage ensures that the elements that make virtualization a great tool -- such as storage migration, high availability and redundancy -- remain available. Shared storage comes in several formats, the two main varieties being classic storage area network (SAN) and hyper-converged storage..."

SearchServerVirtualization, November 20th, 2019
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5 Disruptive Storage Technologies For 2020
Leading-edge technologies, including NVMe, storage class memory, and intent-based storage management, promise to change the way IT organizations store, manage and use data
John Edwards writes in Networkworld, "For decades, storage technology progress was measured primarily in terms of capacity and speed. No longer. In recent times, those steadfast benchmarks have been augmented, and even superseded, by sophisticated new technologies and methodologies that make storage smarter, more flexible and easier to manage..."
Networkworld, November 18th, 2019
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IT News - AI
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AI Will Lead Learning Trends In 2020, Udemy Predicts
Learning leaders will need to prepare employees to work alongside AI and work as partners with machines
Kathryn Moody writes in HR Dive, "Perhaps nothing has challenged employers like the digital skills gap, including the operation of devices and "basic technical language," according to experts that spoke at a U.S. Chamber of Commerce event earlier this year..."

"While many employers are training employees to meet specific talent needs, many people may not have the basic foundational skills to successfully enter that training," Steve Preston, CEO of Goodwill Industries International, said during the event.

HR Dive, November 19th, 2019
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5 Benefits Of Using AI Bots In Customer Service
Customer service bots are a technology that delivers interactive answers to customer questions in real-time
"The rise of the AI bots may sound like a sci-fi horror scenario, but in reality, the growing industry of bots isn't scary at all - it's a technology that brings real, tangible benefits to businesses and customers alike. Bots are already a big part of the customer service landscape," notes Amanda Roosa in Business 2 Community.

"In 2018, the bot market was worth $1.274 billion and predictions anticipate it reaching $7.5 billion by 2024.

Customers are quickly coming around to the idea of interacting with bots. 60% of consumers have used bots to communicate with a business in the last year, and 48% say they're willing to chat with a bot for customer service. If you're still on the fence about whether or not bots make sense for your business, here are the main things you need to know about using AI bots in customer service..."

Business 2 Community, November 20th, 2019
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IT News - Technology
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The Four Workhorses Of The Data Apocalypse
The days when the X86 processor could do just about every kind of processing in the datacenter are gone
"It's hard to believe it is true, but one need only look at the rapidly expanding line of compute engines from Intel over the past few years to know that it is true," opines Timothy Prickett Morgan in The Next Platform.

"The end of Dennard Scaling (making clocks faster in the same power budget, thus boosting performance, thanks to voltage and current scaling downwards as transistors shrink) and the slowdown in Moore's Law (doubling the transistors on and therefore halving the cost of processors every two years or so) are upon us. And just as the amount of data everyone wants to chew on for some kind of monetary gain or scientific advance (they are really the same thing) is growing at a horrendous pace..."

The Next Platform, November 18th, 2019
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Intel Unveils Graphics Chip And Software For High-Performance Computing And AI
Intel Corp. is turning its attention to the convergence of high-performance computing and artificial intelligence
"In addition," writes Mike Wheatley in SiliconANGLE , "Intel announced its oneAPI initiative, which aims to provide a simpler programming model for developing HPC and AI applications that can run on any kind of architecture, including GPUs, central processing units, field-programmable gate arrays and neural network processors.

Announced at the Supercomputing 2019 event in Colorado today, the new Ponte Vecchio discrete GPUs are built on Intel's Xe architecture using its most advanced seven-nanometer process and have been designed especially for HPC and AI training workloads..."

SiliconANGLE , November 18th, 2019
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IT News - Humor
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A Real Light Bulb Moment
Watt's it all about?
"It's the mid '70s this pilot fish is operating on IBM 370s for a financial clearinghouse in London, where Good Friday and Easter Monday are bank holidays. The systems use a CICS system logging to 3420 tape drives, the ones with the twin vacuum chambers, and when one drive on the backup system refuses to load tapes, Fish volunteers to come in with the engineers on Good Friday to work on it..." - ComputerWorld
ComputerWorld, November 20th, 2019
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Throwback Thursday: See If You Can Wriggle Out Of This One
It's just her way of saying thanks.
"It's several years ago during a major virus outbreak - if you know your history of computer viruses, you can narrow it down - and a user at a remote site calls this pilot fish to complain that her computer won't let her get any work done..." - ComputerWorld
ComputerWorld, November 21st, 2019
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IT News - Cloud
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Top 5 Benefits Of Hybrid Cloud
Why choose between public and private clouds when you can have both? With hybrid cloud, enterprises can address workload requirements, business demands and budgetary needs
"Organizations are migrating workloads to the public cloud, as well as implementing private clouds in-house," notes Stephen J. Bigelow in SearchCloudComputing.

"As these forms of clouds computing take hold, large and small businesses are focused on hybrid cloud to bridge the two models.

A hybrid cloud connects public and private clouds to create a single environment that offers consistency and mobility for the workloads that run on it. An enterprise can then get the best of both worlds and avoid unwanted tradeoffs, such as having to migrate traditional VM workloads to cloud instances or developing cloud-native applications tied to a specific provider's services..."

SearchCloudComputing, November 19th, 2019
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IT News - Wireless
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The Road To Broad Wi-Fi 6 Use Shortens
Product certification, cross-vertical use, and expanded device support drive appeal for IT managers
"It's time for IT managers who believe Wi-Fi 6 is a far-away future for their enterprises to think again," notes Bob Wallace in Network Computing.

"With several mileposts passed of late, it now appears the road to enterprise deployment of the next-generation wireless technology has shortened considerably. Markers include the launch of Wi-Fi 6 product certification, the expansion of use beyond public sports venues, and support on new mobile devices from Apple, Google, and Samsung..."

Network Computing, November 21st, 2019
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IT News - DR
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How To Build A Windows Disaster Recovery Toolkit
Sooner or later, a security incident will shut down or disrupt your network. You'll be better prepared with these items in your disaster recovery toolkit
Susan Bradley writes in CSO Online, "Over the weekend I dealt with a misbehaving server. That experience reminded me that no matter how large or small your business is, you need a security disaster toolkit at the ready should any event occur. You'll also need a disaster checklist that maps out processes and resources to speed recovery..."
CSO Online, November 20th, 2019
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IT News - IoT
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IoT Growth Set To Come From Managed Data Analytics
CompTIA's latest IT industry forecast suggests that businesses will be making more use of automation in internet-of-things applications
"Caution among IT buyers has resulted in CompTIA's (Computing Technology Industry Association) latest projection for growth in the global IT industry varying between 1.9% and 5.4%," suggests Cliff Saran in ComputerWeekly.

"It forecast internet of things (IoT) and artificial intelligence (AI) as the biggest areas of growth for the IT industry, as IT decision-makers in organisations expand the use of these emerging technologies deeper into their businesses..."

ComputerWeekly, November 19th, 2019
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IT News - Careers
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5 Charts To Understand The Tech Job Market
With tech companies thirsting after talent, specific skills are giving candidates more leverage
"Innovation pushes industries to evolve at full speed. The breakneck pace is also impacting the job market," warns Roberto Torres in CIODIVE.

"As top skills in demand reshape what it means to be a technologist, companies from all verticals - from manufacturers to pharmaceutical labs - ponder their ability to attract talent as they shape growth plans.

Across the negotiation table, employees come to the job market lured by competitive salaries, flexible work benefits and the potential for upward mobility. Candidates enter the market knowing they're in demand, and with a fully-fleshed out idea of what their compensation package ought to be..."

CIODIVE, November 21st, 2019
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IT News - Virtualization
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Oracle VW VirtualBox 6.1 Release Candidate 1 Now Available!
This major release includes a huge list of improvements and enhancements for Oracle VM VirtualBox 6 Release
Simon Coter writes in an Oracle News article, "Please do NOT use this VirtualBox Beta release on production machines. A VirtualBox Beta release should be considered a bleeding-edge release meant for early evaluation and testing purposes.

You will shortly be able to download the binaries. Please use sha256sum to compare the hash of the downloaded package with the corresponding hash..."

Oracle News, November 22nd, 2019
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IT News - Big Data
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Why Do Businesses Find Big Data And Advanced Analytics A Good Match?
According to the research analyzing how companies use big data, businesses do believe in a sweet 'big data & advanced analytics' couple
"Judge for yourselves: in 2015-2017, companies named data warehouse optimization as #1 big data use case, while in 2018, the focus shifted to advanced analytics. Another stat proves this trend: 84% of enterprises invest in advanced analytics to support improved business decision-making.

Naturally, a question arises: what is so special about the alliance of big data and advanced analytics in business practice? To answer this question, let's consider a couple of practical examples where customer and operational big data is complemented with different advanced analytics techniques, for example, machine learning and its subset - neural networks..." - insideBIGDATA

insideBIGDATA, November 22nd, 2019
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The Biggest Mistakes Made By Data Scientists
While the tools may change, the mistakes stay the same. Here are four common issues that IT leaders should be aware of when managing data science teams
"In 2019, companies looking to gain an edge on competitors and insight into customers and trends have come to rely more heavily on data scientists to inform their business decisions," reports Xin Heng in Information Week.

"A good data scientist is invaluable to a company with any online presence. They will assess and interpret complex information and build out machine learning algorithms..."

Information Week, November 22nd, 2019
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