IT News and Events
Oct 28th, 2019 — Nov 3rd, 2019 Generate the Custom HTML Email for this Issue
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Volume 259, Issue 5 << Previous Issue | Next Issue >>
IT News - CxO
Gartner's Top 10 Strategic Technology Trends for 2020
Gartner defines a strategic technology trend as one with substantial disruptive potential that is beginning to break out of an emerging state into broader impact and use, or which is rapidly growing with a high degree of volatility reaching tipping points over the next five years
Andrew Ross writes in Information Age, "Gartner has highlighted the top 10 strategic technology trends that it says organisations need to explore in 2020..."

"People-centric smart spaces are the structure used to organise and evaluate the primary impact of the Gartner top strategic technology trends for 2020," said David Cearley, vice president and Gartner Fellow...

Information Age, October 22nd, 2019
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9 Key Digital Transformation Mistakes - and How to Avoid Them
Failure to grasp the full impact of the digital age and an unwillingness to plan accordingly will run more businesses into the ground
"Across industries, the process of digital transformation can point the way to revenue streams and a renewed sense of purpose. It could also mean millions in sunken IT costs or alienating customers and employers," writes Roberto Torres in CIODive.

"In 2019, digital transformation in the corporate world isn't a nice addition to the overall strategy but a business imperative.

Unless they'd like to go the way of Blockbuster, Kodak or, more recently, travel retailer Thomas Cook, companies must allow digital to reshape its value proposition and become a core part of how it delivers on its mission, said Mark Raskino, distinguished VP analyst at Gartner, speaking Monday at the Gartner Symposium/ITxpo..."

CIODive, October 24th, 2019
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Gartner: 10 Infrastructure Trends You Need to Know
Gartner names the most important factors affecting infrastructure and operations
"Corporate network infrastructure is only going to get more involved over the next two to three years as automation, network challenges and hybrid cloud become more integral to the enterprise," opines Michael Cooney in Networkworld.

"Those were some of the main infrastructure trend themes espoused by Gartner vice president and distinguished analyst David Cappuccio at the research firm's IT Symposium/XPO here this week..."

Networkworld, October 21st, 2019
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6 Tips for Surviving Digital Disruption in 2020
Once considered a competitive differentiator, digital transformation is now table stakes, according to Gartner, which offers tips for surviving disruption scenarios businesses may face in 2020
"The honeymoon for digital transformation is over," opines Clint Boulton in CIO. "Forty percent of 1,070 CIOs claim to have reached scale for digital initiatives that leverage technology to drive business change, a hefty increase from 17 percent in 2018, according to Gartner's 2020 CIO Agenda survey.

But the majority of enterprises are merely improving existing business models rather than transforming themselves, which leaves them vulnerable to any crisis that might require holistic change, Gartner analyst Andy Rowsell-Jones tells"

CIO, October 24th, 2019
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IT News - CRM
What's New In Gartner's Hype Cycle For CRM, 2019
Worldwide enterprise application software revenue totaled more than $193.6B in 2018, a 12.5% increase from 2017
Louis Columbus writes in Business 2 Community:

  • CRM made up nearly 25% of the entire enterprise software revenue market. 72.9% of CRM spending was on software as a service (SaaS) in 2018, which is expected to grow to 75% of total CRM software spending in 2019.

  • Worldwide spending on customer experience and relationship management (CRM) software grew 15.6%, from $41.7B in 2017 to $48.2B in 2018, and is projected to reach $55.2B in 2019.

  • Salesforce dominated the worldwide CRM market with a 19.5% market share in 2018, over double its nearest rival, SAP, at 8.3% share, according to Gartner's market share estimates.

  • CRM revenue in 2018 is comprised of software and services revenue from Customer Service and Support (35.7%), Sales (25.9%), Marketing (25.4%), and Digital Commerce (13%). These four categories together comprise the customer experience and relationship management market, according to Gartner.

New technologies are proliferating across the CRM landscape, driven by the need every business has to understand, communicate, serve, and strengthen customer relationships..."

Business 2 Community, October 24th, 2019
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IT News - Security
Ransomware: The nightmare before Cyber Monday
Ransomware attacks are on the rise compared to last year
"The number of ransomware attacks on enterprises is up 500% from this time last year. Threat actors are becoming increasingly sophisticated and targeted. Ransomware is a business, and these actors want to get paid.

Researcher Madeline Cyr interviewed me to help retailers understand the threat of ransomware for the upcoming holiday retail season..." - ZDNet

ZDNet, October 23rd, 2019
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IT News - Storage
Multi-Layer SSDs: What Are SLC, MLC, TLC, QLC, and PLC?
Solid-state drives improve the performance of aging computers and turn newer PCs into speed machines
"But, when you shop for one, you're bombarded with terms, like SLC, SATA III, NVMe, and M.2. What does it all mean?" asks Ian Paul in How-To Geek.

"Let's take a look! It's All About the Cells

Current SSDs use NAND flash storage, the building blocks of which is the memory cell. These are the base units onto which data is written in an SSD. Each memory cell accepts a certain amount of bits, which are registered on the storage device as 1 or 0..."

How-To Geek, October 25th, 2019
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Micron Pulls No Punches, Claims 'World's Fastest SSD'
All in a day's work: Data memory and chipmaker unveils first 3D XPoint commercial product, new SSDs, a new AI platform and a cloud-based security service
Chris Preimesberger writes in eWeek, "Data memory device and processor maker Micron Technology issued a lot of news Oct. 24, making five major announcements at its international Insight 2019 conference here at Pier 27 on the waterfront.

The news included the following:

  • Micron's first commercial product built on the 3D XPoint nonvolatile memory technology, originally developed in cooperation with Intel. This would be what Micron unabashedly calls 'the world's fastest SSD (solid-state disk),' the X100 SSD.

... read on for details."

eWeek, October 24th, 2019
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How the Latest NVMe Specs Make Flash Storage in the Data Center Better
As NVMe adoption in the enterprise rises, the new specs seek to simplify flash management for data center operators
"As is typical for most new technologies, enterprises have been slow to adopt the latest versions of the NVMe specs, with hyperscale cloud platforms responsible for much of the adoption to date. But enterprises are starting to catch on," notes Mary Branscombe in Data Center Knowledge.

"NVMe 1.4, released in July, includes hyperscale features for isolation, predictable latency, and write amplification. But the higher performance and lower system requirements of NVMe as the interconnect for flash drives and arrays are driving acceleration of the spec's use in the enterprise, with NVMe shipments (measured by gigabytes) predicted to exceed combined SAS and SATA this year..."

Data Center Knowledge, October 24th, 2019
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IT News - AI
Five Mistakes Companies Make With Machine Learning
The development of ML technologies has given rise to the ability to extract more information and intelligence​ from the wide range of content in the enterprise, whether structured or unstructured
"Two forces are driving a surge in the use of machine learning technology and other artificial intelligence-enabling technologies, according to industry analysts: the astounding growth of unstructured content and the use of robotic process automation (RPA) to automate content-related processes.

Cognilytica says that between documents, images, emails, online data and videos, up to 90% of the content in the enterprise is in the form of unstructured data, which is growing at an astounding 55% to 65% per year..." - eWeek

eWeek, October 22nd, 2019
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How AI Has Revolutionized the Food Industry
Modern society today has found innovative ways to incorporate tech that was, once, only read about or seen in science fiction movies, like artificial intelligence
Niels Bosch writes in AmongTech, "We've seen how technology has changed almost, if not all, aspects of daily life. It has changed the way we communicate, the way we move, the way we shop, and even the way we eat.

That's right, at some point throughout its journey to your plate, the burger you ordered earlier was likely affected by artificial intelligence. Curious to learn how? Read on to learn how AI has revolutionized the food industry..."

AmongTech, October 22nd, 2019
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IT News - Technology
NICT Announces First Demonstration of a 1 Thousand Terabits (Petabit) per Second Network Node
1 Petabit per second is equivalent to the capacity to send 8K video to 10 million people simultaneously
"The Network System Research Institute at the National Institute of Information and Communications Technology (NICT, President: Hideyuki Tokuda, Ph.D.) has developed and demonstrated the first large-scale optical switching testbed capable of handling 1 Petabit per second optical signals...

This demonstration made use of state-of-the-art large-scale and low-loss optical switches based on MEMS technology, three types of next-generation spatial-division multiplexing fibers, and included the routing of signals with capacities from 10 Terabit per second to 1 Petabit per second. This corresponds to more than 100 times the capacity of currently available networks..." - HPCWire

HPCWire, October 23rd, 2019
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IT News - Blockchain
4 Cryptocurrency Projects That Successfully Changed Blockchains
Choosing the right blockchain is a tough call for any development team. It's a decision that entails correctly anticipating project requirements - scalability; speed; community; security - before a line of code has even been written
"Like marriage, blockchain is meant to be a life-long commitment," opines Kai Sedgwick in

"You pick your network and then you stick with it through thick and thin, because the alternative - to elope with a faster, more scalable model - is frowned upon. It's also a hassle having to move all your stuff, like your token, community and development stack. And yet sometimes, when irreconcilable differences get too much, the benefits of chain-hopping outweigh those of staying put and sticking it out...", October 21st, 2019
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4 Blockchain Security Lessons From Euroclear's CISO
Euroclear is taking a security in-depth approach with its blockchain project. CISO Vincent Laurens shares his experience and offers advice for others looking to get started with blockchain
"If you believe the hype, blockchain will solve most of the world's problems, from coffee growing and logistics to shipping, medicine delivery and voting," suggests Dan Swinhoe in CSO Online.

"It's also seen as a tool to improve security, maybe even kill the password. Analysts don't expect blockchain hype to abate anytime soon: IDC predicts growth in blockchain spending across Europe will rise from $800 million in 2019 to $4.9 billion in 2023..."

CSO Online, October 22nd, 2019
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IT News - Humor
Remember: Safety first
"It's the '90s, and pilot fish is an independent computer consultant who gets a call from a client who wants his AMD system to run a little faster. Fish buys the faster chip and goes to client's office to install it.

He powers everything down, but doesn't unplug the power cord, because pushing a CPU into place is no big deal..." - ComputerWorld

ComputerWorld, October 23rd, 2019
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Name Game
It's complicated for YOU?
"This pilot fish builds a lot of Linux systems that have to be compliant with U.S. Department of Defense/Defense Information Systems Agency STIG security requirements, but he tries to lessen the pain by assigning root passwords that are secure but easily remembered. Naturally, he sends them to the owner via encrypted email..." - ComputerWorld
ComputerWorld, October 25th, 2019
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IT News - Operations
Will Your Copper Cable Plant Support Multigigabit?
While many believe all that's required is a switch upgrade to support multigigabit, you also must determine if your copper cabling is up to the task
Andrew Froehlich writes in Network Computing, "According to a recent report by Dell'Oro, approximately 290 million multigigabit switch ports will be deployed over the next five years. Many of these switch ports are likely to be an upgrade to traditional 10/100/1000 BASE-T ports commonly installed in the access layer..."
Network Computing, October 24th, 2019
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IT News - Linux
With Autonomous Linux, Oracle Keeps Server Apps Running During Patching
When a microprocessor vulnerability rocked the tech industry last year, companies scrambled to patch nearly every server they had
"In Oracle's case, that meant patching the operating system on about 1.5 million Linux-based servers," writes Alan Zeichick in Forbes.

"Oracle finished the job in just 4 hours, without taking down the applications the servers ran, by using Oracle's own automation technology.

The technology involved is at the heart of Oracle Autonomous Linux, which the company announced at Oracle OpenWorld 2019 in San Francisco last month. Oracle has been using Autonomous Linux to run its own Generation 2 Cloud infrastructure, and now it is available at no cost to Oracle Cloud customers..."

Forbes, October 24th, 2019
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IT News - Cloud
5 Cloud Security Basics and Best Practices
Companies that move to the cloud have to assume new responsibilities, develop new skill sets and implement new processes. The first step to better cloud security is to assume you have no security
"Cloud computing has transformed the way businesses work and continues to disrupt traditional business models," opines Michelle Drolet in CSO Online.

"IDC predicts that by 2023 public cloud spending will more than double, growing from $229 billion this year to nearly $500 billion.

It's no secret that migrating to the cloud can deliver significant cost and efficiency gains. You can spin up cloud instances in minutes and can scale up or scale down resources as needed. At the same time, you only pay for what you use while avoiding high upfront hardware costs and maintenance..."

CSO Online, October 24th, 2019
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Cloud Adoption a Catalyst for IT Modernization in Many Orgs
Sloppy and insecure IT procedures that had been overlooked before the cloud arrived must evolve with the times to prevent data exposure and system breaches
"One of the biggest changes for administrators in recent years is the cloud. Its presence requires administrators to migrate from their on-premises way of thinking," opines Adam Fowler in SearchWindowsServer.

"The problem isn't the cloud. After all, there should be less work if someone else looks after the server for you. The arrival of the cloud has brought to light some of the industry's outdated methodologies, which is prompting this IT modernization movement. Practices in many IT shops were not as rigid or regimented before the cloud came along because external access was limited..."

SearchWindowsServer, October 21st, 2019
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IT News - DR
A Disaster Recovery Testing Strategy is Key to Successful DR
The only way to know for sure that your disaster recovery plan will work is to test it. When disaster strikes, ensure that your plan isn't a dud with frequent testing
"With so much emphasis placed on building out a disaster recovery plan, organizations often forget that they need to assess even the most detailed plans to ensure that everything will work. Without a disaster recovery testing strategy, there is no guarantee that all of your planning will be worth it in the end," warns Nick Cavalancia in SearchDisasterRecovery.

"It's a common tale: An organization needs to plan what steps to take when a disaster -- of varying types, scopes and levels of impact -- strikes. Typically, an organization puts quite a bit of effort into conducting a business impact analysis and a risk assessment, and then creating the plan itself..."

SearchDisasterRecovery, October 24th, 2019
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IT News - Networks
Traditional WAN vs. SD-WAN: How Do They Compare?
While comparing traditional WAN vs. SD-WAN, network professionals can see the many benefits of SD-WAN, including centralized control and dynamic traffic management
"The new software-defined WAN strategy improves the deployment and management of a WAN. When considering the difference between traditional WAN vs. SD-WAN, several key components are at play," writes John Fruehe in SearchNetworking.

"While both of these network deployments rely on some type of circuit -- such as MPLS, broadband, Ethernet or cellular -- and have some type of routing endpoint hardware at the source and destination of the connection, significant differences are also evident..."

SearchNetworking, October 21st, 2019
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IT News - Careers
IT Hiring Strategy: Why Culture Adds Are the New Rockstars
Broad Institute CIO Bill Mayo rethought IT hiring strategy to prioritize candidates who would add to the culture from day one. Here's how his team did it, and what they learned along the way
"Making the right hire for your IT group is never easy," notes William T. Mayo in The Enterprisers Project.

"First, you need to find that perfect set of skills for your Python programmer, SAP expert, network engineer, security analyst, etc. Then you have to negotiate the package, train on your business, manage integration to the team, and start focusing on retention. All of this points to why we've started thinking more broadly about hiring criteria..."

The Enterprisers Project, October 24th, 2019
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IT News - Virtualization
Has Container Hype Jumped the Shark?
Docker this, container that, and Kubernetes it all. Welcome to IT in the twenty-teens, but will it continue to be "all containers, all the time?" Some developers are turning to other approaches
"You can't read tech news anymore without seeing containers everywhere," notes Steven J. Vaughan-Nichols in ZDNet.

"Containers have become the way for everyone to run their jobs on the cloud. And, to manage containers, Kubernetes is everyone's favorite. But, according to a Cloud Foundry, the open-source Platform-as-a-Service (PaaS) survey of CIOs and top-level programmers, developers are calling the IT shots, and they're getting a little tired of all containers all the time.

Instead, the report, Climbing up the Stack, found that while PaaS usage has jumped 6% in the last two quarters (41% to 47%), serverless usage and container usage are leveling at 14% and 37%, respectively. It's not that containers are going away. They're much too valuable for that happen..."

ZDNet, October 23rd, 2019
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IT News - Encryption
The Difference Between AES and DES Encryption
Choosing to encrypt confidential data with AES or DES encryption is an important cybersecurity matter. Learn about the important differences between AES and DES
Ben Cole writes in SearchSecurity, "Data Encryption Standard and Advanced Encryption Standard sound similar, and both are examples of symmetric block ciphers. That is where the similarities end, however. DES is an outdated method of data encryption, and development on AES began in the late 1990s when DES was deemed inadequate from a cybersecurity standpoint.

When it was initially developed, the DES symmetric-key algorithm was commonly used for data encryption. It was superseded by the more secure AES algorithm when AES became a federal government standard in 2002..."

SearchSecurity, October 22nd, 2019
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