IT News - AI

How AI Will Transform IT Service Management
Business 2 Community, August 30th, 2019
Remember 'Jarvis' from Iron Man or 'Irona,' the Robot Maid from Richie Rich? Well, if you do, then you already had a glimpse of the shrewd adroitness of Artificial Intelligence (AI)

"Artificial Intelligence or, what we call machine intelligence is all set to create an unprecedented phenomenon shortly," notes Hutch Morzaria in Business 2 Community.

"The rate of its progression has been swift, dramatic and very real, and as Elon Musk said: 'It is capable of vastly more than anyone knows and the rate of improvement is exponential.' Artificial Intelligence in the realm of IT, has a vast potential in developing and transforming the IT Service Management (ITSM)..."

Top 8 Artificial Intelligence Software
Datamation, August 30th, 2019
These top AI solutions can help your enterprise generate the insights you need to remain competitive in today's market

"Over the past decade, artificial intelligence software has gone from being a futuristic promise to an everyday reality," writes Cynthia Harvey in Datamation.

"Today, most enterprises are either using or at least experimenting with some sort of AI technology. Most have realized that they have to be using these tools if they want to keep up with their competitors.

But artificial intelligence is a broad field and the term means many different things to different people. Artificial intelligence encompasses machine learning, computer vision, computer speech, sentiment analysis, text recognition and a whole host of other types of services that used to be easier for humans to accomplish than machines..."

Robotic Process Automation (RPA): 3 Use Cases To Consider
The Enterprisers Project, August 28th, 2019
If you're exploring use cases for RPA, sales operations, customer service, and big data offer broad possibilities for pilot tests and early wins. Here's what to ask

"Robotic process automation (RPA) is primed to revolutionize the way companies operate, serve customers, and manage data," opines Ashley Hudson in The Enterprisers Project.

"A 2017 survey by Redwood Software reports that 83 percent of IT decision-makers believe robotic automation is key to their digital transformation strategy, and companies are increasingly investing to automate repetitive tasks, with 59 percent of business processes expected to be automated by 2022. This boom could provide a platform for human creativity: RPA experts highlight the positive effects that automation is likely to have on the labor force and, more generally, the way we work and the skills we use..."

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