Organizations Reap Benefits Of Mobile CRM Apps
SearchCustomerExperience, September 3rd, 2019
September 3, 2019,
Volume 258, Issue 1

Salesforce now offers organizations such as Cornell University the ability to render CRM systems as apps, making it easy to manage students and faculty at a number of colleges

"In an increasingly connected world, mobile CRM is becoming more important for organizations designing CRM strategies.

The global mobile CRM market is estimated to grow exponentially over the next 10 years, according to a study by Future Market Insights (FMI). In 2019, the market's estimated value was around $15 billion, up from $13.5 billion in 2018. Healthcare, retail and education are some of the markets with the highest potential to gain benefits from mobile CRM apps..."

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