AI And Machine Learning Are Here - Is Your Workforce Ready?
Cisco News, September 6th, 2019
September 6, 2019,
Volume 258, Issue 1
Retail banks are taking artificial intelligence and machine-learning technologies and running with them. Armed with these tools, they're adding speed and ease to banking and completely transforming the customer experience
"Algorithms are churning out faster, more accurate credit decisions, speeding up risk assessments, and helping banks catch fraud in real time. Virtual assistants can delight customers by anticipating what they need - before they know they need it. Banks are redesigning the look and feel of branches as they adopt smarter, more advanced wireless technologies. And process automation is freeing up bank employees from mundane, repetitive tasks so they can focus on providing more stellar customer service..."
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