Maybe Everyone In IT Should Go Hiking Every Weekend
Computerworld, August 9th, 2019
August 9, 2019,
Volume 257, Issue 1
You don't get what you don't pay for
"IT support staff meets every week to discuss open requests and go over support tickets from the previous week. The new CFO decides to sit in on one of these meetings, where one ticket that pops up for review is from a VP who requested support over the previous weekend because he was unable to log on to a system..."
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