What are the Similarities & Differences between Salesforce and Pegasystems?
"Salesforce and Pegaystems could not be further apart in terms of where both companies started their respective customer relationship management (CRM) journeys," notes Mike Vizard in
"Salesforce is currently evolving from providing a simple software-as-a-service (SaaS) application that tracked sales leads to a suite of cloud applications that promise to driver superior customer experiences. Pegasystems first gained recognition as a provider of a business process management (BPM) that the company has subsequently extended to create a set of highly integrated sales and marketing applications..."
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