In pop culture, the combination of business interests and artificial intelligence is something to be feared
"It brings to mind Skynet, the malevolent neural network from the Terminator movies that goes to great lengths to destroy its human makers.
The reality is different, though. We're not living through a hostile takeover by the all-pervasive Skynet. Instead, we're seeing individual businesses looking at the multiple AI solutions on the market with an eye to striking a better balance between operational efficiency and customer satisfaction. We take advantage of it every time we check out new products recommended by Amazon.com, which uses AI to extract as much information as possible from members' transactions. We have fun with it when we browse Netflix, which uses AI to predict what viewers might like to watch next..."
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