"It can be a long, hard climb to the top of the career ladder and, for many new CIOs, CTOs and other IT leaders, the first view from above wasn't exactly what they expected," opines
John Edwards in
"Harvard Pan, CTO for healthcare software developer Diameter Health, clearly remembers when he discovered that a critical clinical application was dead on arrival. The incident remains forever seared into his memory. "We were rolling out an application to over 10,000 clinicians," he recalls. IT had diligently tested every aspect of the application, measuring the performance of all endpoints against test servers..."
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