How Design Thinking Can Supercharge Devops Work
The Enterprisers Project, March 13th, 2019
March 13, 2019,
Volume 252, Issue 2

"DevOps teams may focus primarily on speed. But speed alone doesn't improve customer experience - and that's where design thinking comes in...

Why has design thinking emerged as a complement to DevOps approaches in IT?

It's a logical fit. In essence, DevOps picks up where design thinking techniques leave off. 'There is a natural fit between DevOps and design thinking,' says Zak Islam, head of engineering for Atlassian's Jira Platform. 'The design thinking framework encourages engineers to start with the customer in mind, and DevOps focuses on delivering the best customer experience.'

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