SFIMA: Demystifying Innovation Using Customer Journeys
Thursday, January 10th, 2019: 6:00 PM to 8:00 PM
January 6, 2019,
Volume 250, Issue 1

IGFA Fishing Hall of Fame & Museum - Dania

Innovation and Digital Transformation are difficult topics for organizations to comprehend and execute.

Bill Bulman will discuss fusing Innovation, Design Thinking and Customer Journeys to bring a more customer-centric approach to tackling innovation and finding the 'white space' for clients to better engage with customers where they are and when they want to be engaged with.

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Other articles in the SF IT SFIMA section of Volume 250, Issue 1:
  • SFIMA: Demystifying Innovation Using Customer Journeys (this article)

See all archived articles in the SF IT SFIMA section.