Well, do you trust 'em or don't you?
ComputerWorld, October 26th, 2018
November 4, 2018,
Volume 247, Issue 5

"Flashback a few decades to the days when this pilot fish is a supervisor in the call center for a big mail-order PC company," writes Sharky in ComputerWorld.

"'Our agents were privy to a customer's credit card information right in the call tracking system,' says fish. 'We trusted 600 agents with nearly unlimited access to this customer information without ever a single theft from our people.'

But the call center manager decides the operation needs a way to approve replacement parts to be shipped to customers..."

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Other articles in the IT News - Humor section of Volume 247, Issue 5:
  • Well, do you trust 'em or don't you? (this article)

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