"Small businesses need to be as dynamic as possible in order to be successful," suggests
"With limited resources and a small team of staffers, small businesses are always on the lookout for ways to maximize efficiency and output. They need to consistently identify inefficiencies in their process in order to work as effectively as possible. Increasingly, software is one of the first things that small businesses turn to for increased efficiency - and in particular, customer relationship management (CRM) software. With a strong CRM system in place, a small business can operate like a large one, and a small team can achieve the output of a team many times larger..."